SAMPLE JOB DESCRIPTION

POSITION SUMMARY:
The Director of Sales is responsible for the revenue retention and new sales generation.   S/He manages the day-to-day activities of the sales team to attain maximum sales volume for products and services. S/He focuses on retaining business while increasing revenue through campaign management as well as directing and motivating the staff. 

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DUTIES & RESPONSIBILITIES:

• Manages sales associates by facilitating access to resources, removing obstacles, participating in sales campaigns, and contributing to sales strategy.

•  Works closely with the marketing team on lead generation activities to drive results in strategic and emerging market segments.

• Develops, implements, and improves processes through identification of operational, sales, and technological changes that impact customer satisfaction.

• Recruits and develops sales staff teams, and monitors individual and team sales goals with the objective of meeting or exceeding business sales objectives.

• Monitors sales associate performance and overall effectiveness through regular lead generation, sales pipeline, and closed-sale reviews.

• Provides leadership, coaching, and mentoring to staff.

• Trains staff on company procedures and policies.

• Communicates all goals and sales targets to staff in a clear and concise manner. 

• Performs other duties as assigned.

• Adheres to company policies and guidelines.

EXPERIENCE:

• 2-3 years of Management and directly related experience in title and escrow matters; title underwriting knowledge and ability to negotiate title

 
EDUCATION:

• Bachelor’s degree in business related field or equivalent work experience and knowledge

 

CERTIFICATIONS, LICENSES, INSURANCE:

• Title Insurance license maybe required

 

KNOWLEDGE & SKILLS:            

• Adaptable: adapts to new, different, or changing requirements

• Attentive to details

• Business fundamentals: recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws

• Critical thinking: uses logical thought processes to analyze and draw conclusions

• Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients

• Dependable and reliable: displays responsible behaviors at work

• Initiative: demonstrates a willingness to work and seeks out new work challenges

• Integrity: treats others with honesty, fairness and respect

• Planning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasks

• Competent technology skills to include basic MS Office skills or similar productivity software, proficiency with internet applications.

• Problem solver: applies critical thinking skills to solve problems by generating, evaluating, and implementing solutions

• Basic accounting/finance skills to be able to understand and interpret financial statements

• Supervisory and administrative skills

• Professional: maintains a professional demeanor at work

• Proficient in English 

• Reading: understands written sentences and paragraphs in work-related documents; applies what is learned from written material to work situations

• Respectful: works effectively with those who have diverse backgrounds

• Reacts well under pressure

• Team player: demonstrates the ability to work effectively with others

• Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers

• Verbal communication: maintains open lines of communication with others 

• Writing: uses standard English to clearly communicate thoughts, ideas, and information in written form

    
ESSENTIAL JOB FUNCTIONS: (including physical requirements)    
This position requires repetitive use of a keyboard, bending, sitting, squatting, and simple grasping.