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Claims Administrator
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​SAMPLE JOB DESCRIPTION
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POSITION SUMMARY:
Claims Administrator will handle title insurance and related claims. The ideal candidate should have strong communication skills, both verbal and written. He/She must be detail oriented, organized, and flexible in regards to assigned work. This is a full-time position working in a fast paced department, where deadlines are critical.
ESSENTIAL FUNCTIONS:
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Investigate, evaluate and determine coverage and possible claim resolutions
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Determine need to retain outside counsel; manage claims and/or litigation to final resolution
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Negotiate with claimant / opposing counsel / third parties for resolution
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Participate in mediations and other required court appearances
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Review and approve invoices for costs and attorneys' fees
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Perform and assist in initial evaluation for recovery
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Maintain documentation of claim file activity
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Evaluate and respond to clearance / curative demands
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Other activities/projects as assigned
EDUCATION & EXPERIENCE:
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Bachelor’s degree
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3 - 5 years’ experience in title insurance or related field
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Basic knowledge of title industry
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Has at least 3-5 years experience in the Title Insurance Industry or working as a Title Examiner or Closer
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KNOWLEDGE & SKILLS:
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Ability to define problems, collect data, establish facts, and draw valid conclusions
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Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
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Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
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Must be a self-starter, detail-oriented with strong organizational and verbal/written communication skills
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Ability to multitask in a fast-paced team oriented environment
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Possess consistent attention to detail and be committed to accuracy
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Advanced proficiency in Word, Outlook, & Excel
PHYSICAL DEMANDS:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands and fingers to type and write. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
NOTE: This job description is not intended to be an exhausted list of duties, responsibilities, or qualifications associated with the job